Description
Module 1: Introduction to Healthcare Operations Management
– Overview of healthcare operations management and its significance in healthcare organizations.
– Key concepts in healthcare operations, process improvement, and efficiency.
– Historical developments and the evolution of healthcare operations management.
Module 2: Healthcare Process Analysis
– Study of process analysis techniques in healthcare operations.
– Workflow analysis, process mapping, and value stream mapping.
– Identifying inefficiencies and bottlenecks in healthcare processes.
Module 3: Healthcare Resource Management
– Exploration of resource management in healthcare operations.
– Staffing, supply chain management, equipment utilization, and capacity planning.
– Optimizing resource allocation for efficient healthcare delivery.
Module 4: Healthcare Quality Improvement
– Understanding quality improvement methodologies in healthcare operations.
– Lean, Six Sigma, continuous improvement, and patient safety.
– Enhancing the quality of care and patient outcomes in healthcare operations.
Module 5: Healthcare Performance Metrics
– Study of performance metrics and key performance indicators (KPIs) in healthcare operations.
– Data collection, benchmarking, and performance measurement.
– Monitoring and improving healthcare operations using performance data.
Module 6: Healthcare Technology and Information Systems
– Overview of healthcare technology and information systems in operations management.
– Electronic health records (EHRs), healthcare analytics, and process automation.
– Leveraging technology for efficiency and data-driven decision-making.
Module 7: Healthcare Emergency Preparedness
– Understanding emergency preparedness and disaster management in healthcare operations.
– Crisis response planning, resource allocation during emergencies, and continuity of care.
– Ensuring healthcare operations resilience in the face of disasters.
Module 8: Case Studies in Healthcare Operations Management
– Analyzing real-world cases of successful healthcare operations management initiatives and challenges.
– Learning from experienced healthcare operations managers and addressing complex operations management scenarios.
– Problem-solving and decision-making in healthcare operations management situations.
Module 9: Future Trends in Healthcare Operations Management
– Current research trends and innovations in healthcare operations management.
– Value-based care models, population health management, and telehealth integration in operations.
– Preparing for the future of healthcare operations management in an evolving healthcare environment.
